Help

Questions about Rep Review? Most answers are below.

Getting a good review

• Film from the side, with your whole body and any bar, kettlebell or rings in shot.
• Prop the phone at about hip height so it stays still.
• Two to four reps is plenty. Riley looks at up to 15 seconds, and you can pick the part of a longer clip.
• Good light helps. Avoid filming straight into a bright window.

How long does a review take?

Usually a minute or two. You can leave the app while Riley watches; you'll get a notification, and an email if you've turned them on, when it's ready.

Asking Riley questions

At the end of every review you can ask Riley about it, for example why a drill helps or what to try if something feels awkward.

Subscriptions and the free trial

• Subscriptions are handled by Apple. To cancel or change your plan, open Settings on your iPhone, tap your name, then Subscriptions, then Rep Review.
• If you're on a free trial, cancel at least 24 hours before it ends and you won't be charged. We'll remind you before it ends.
• Changed phone or reinstalled the app? Tap Restore purchases on the plans screen.
• For refunds, use Apple's Report a Problem page.

Emails

Riley can email you a short summary when a review is ready. Turn this on or off in the app, under Me, or use the unsubscribe link at the bottom of any email.

Your account

• To delete your account and everything in it, go to the Me tab in the app.
• Read how we look after your information in our privacy policy.

Health and safety

Riley's feedback is coaching guidance, not medical advice. If something hurts, stop, and speak to a qualified professional.